FAQ

WHERE DO THE PROCEEDS GO?
10% of all proceeds will go towards supporting our basketball programs

SIZE GUIDE
For size charts, please click here.

HOW DO I RECEIVE MY ORDER?
The following shipping methods are offered! However, if you are not living in any of these areas, please contact me for more options.

  1. Pick up in Richmond or Vancouver - will be contacted to arrange date and time (FREE)

  2. Shipping within BC (Price calculated by weight)

  3. Shipping across Canada (Price calculated by weight)

DO YOU SHIP INTERNATIONALLY?
Yes we do! Shipping cost will be dependent on location. Please email futurebounceapparel@gmail.com to inquire more.

WHEN WILL I RECEIVE MY ORDER?
Please expect up to 14 days to create and prepare your orders. You will be notified by text when you order is ready for pick-up or delivery. Shipping within Canada will take approximately 3 to 5 business days.

WHAT IF I WANT TO RETURN OR EXCHANGE MY ITEM?
All sales are final and we will not be accepting any return or exchanges.

HOW DO I PROPERLY CARE FOR MY APPAREL?

  1. Machine wash warm, inside out

  2. Hang Dry, Do NOT dry clean

  3. Do NOT iron

THANK YOU FOR SUPPORTING FUTURE BOUNCE!